REPAIRS & RESTORATIONS
Jewellery repair and restoration is a necessity for lengthening the life of your pieces. Whether you need a ring reshanked after years of wear or an inherited antique item restored, we can help. Our in-house master goldsmith has extensive knowledge and experience working with fine jewellery. Her full-service workshop also includes a laser welding machine for fine details or working on items with heat-sensitive stones. Please note that we do not service online purchases. This includes ring sizing. Please contact your supplier for any servicing and for information on your warranty as more often than not having work done by another jeweller will void any existing warranty. We typically do not take on ring sizing of new rings from another jeweller or manufacturer. If the ring is within 1-2 years old, please reach out to your original supplier for sizing information as it is often covered under a warranty program.
The following list describes our most common repairs; however, we are able to accommodate other requests. Please contact us with any questions.
Please note that Barclay’s reserves the right to assess the item(s) in person and refuse a ring sizing or repair (refer to sizing tab for further details). The repairs listed below are limited to gold and platinum items only (no silver).
Sizing
Whether your ring fits too loose or a little tight, we can resize platinum and gold rings to fit perfectly.
Please note that we typically do not take on ring sizing of new rings from another jeweller or manufacturer. If the ring is within 1-2 years old, please reach out to your original supplier for sizing information as it is often covered under a warranty program.
We do not service online purchases. This includes ring sizing. Please contact your supplier for any servicing and for information on your warranty as more often than not having work done by another jeweller will void any existing warranty.
Reshanking
After years of wear, a ring thins on the inside of your hand. We can reshank a thinning ring to its original thickness.
Rhodium Plating
White gold alloys have a yellow tone that, through wear, can show over time. We plate white gold jewellery with rhodium to provide a bright white durable finish.
Retipping
The claws that secure your gemstones wear over time. To keep your stones safe and secure, we can retip the claws.
Soldering
For broken chains, we solder the precious metals back together, strengthening them against future damage.
Stone Setting
We securely reset or replace stones within your piece to prevent you from future loss. We can also match existing stones. Please note that we do not set third-party supplied gemstones unless supplied from an existing antique or heirloom item and after an assessment by one of our team members.
Restoration
Vintage jewellery can often require restoration after years of wear. Our master goldsmith can expertly restore your heirlooms to near-new condition.
Expertise You can trust
Whether your jewellery is new or well-loved, we offer a number of services to support your every need, from engraving your engagement ring to trading in well-loved gold for a newer piece.
Hand Engraving
What better way to commemorate a piece of jewellery, given or received, than with a personalized engraving. From initials to family crests, we can add a unique engraving to a piece of fine jewellery using one of our qualified hand engravers. Please note that we do not do silver engravings or engraving on items that are not jewellery.
Insurance Claims
We offer in-house value estimate after loss reports. We charge $75 per item, the cost of which is credited back should you proceed with the claim through our store.
If you wish to insure your jewellery against worldwide travel, theft, loss and damage, receive a free quote through Jewelers Mutual here.
Appraisals
We run appraisal clinics every 4-6 weeks with an independent certified appraiser, determining the current value of your jewellery for insurance or estate purposes. There are limited spaces available and we require your items in advance of her arrival in order to clean and assess each item. Please provide previous documentation as any discrepancies found after the paperwork is completed may incur additional fees for re-evaluation. Please contact us for our next appraisal dates.
Selling Your Gold
If you have unworn, outdated gold jewellery we will purchase it outright from you. You can use your old gold as a credit towards a purchase or repair and receive an even higher value for your trade-in.
Selling Your Jewellery
We occasionally buy high-priced fine jewellery and precious stones. We also frequently purchase large jewellery estates, ensuring a beneficial and efficient transaction. Please contact us with any relevant paperwork should you be interested in selling an item.
FIND YOUR PERFECT MATCH
Whether you’re celebrating your love, marking a milestone or looking to make a statement, we have the ideal piece for you. Discover jewellery that’s timelessly beautiful and exquisitely crafted.